To make the SoCalGas Insiders site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the SoCalGas Insiders site.
What cookies do we use and how do we use them?
A number of our pages use the following cookies for the following purposes:
- to recognize you when you connect to the SoCalGas Insiders website so as to personalise the user's interface.
- to facilitate the management of SoCalGas Insiders
- for statistical purposes (pages consulted, date and time of consultations etc.), for example Google Analytics
- digital fingerprinting technology –see section below for more information
Enabling some of these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies (see «How to control cookies»), but if you do that some features of this site may not work as intended.
Cookies are not used for any purpose other than those described here and will not affect the performance of your computer.
What is Digital Finger Printing and how do we use it?
In general, Digital Fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track the computer. Toluna will not use Digital Fingerprinting technology (the "technology") to collect personal information, or track the online activities, of the user of a computer; and will not disrupt or interfere with the use or control of a computer or alter, modify or change the settings or functionality of a computer. Toluna will use the technology to assist SoCalGas Insiders and other Toluna clients in ensuring the integrity of survey results. The technology will analyse publicly available information and data obtained from the computer's web browser and from other publicly available data points, including without limitation the technical settings of the computer, the characteristics of the computer, and the computer's IP Address, to create a unique identifier assigned to the computer. The unique identifier will be an alpha-numeric ID. After creating the unique identifier, Toluna does not retain the information ID used by the Technology to create the unique identifier.
In the event that Toluna discovers or learns of any unethical conduct in connection with the use of the above technology, or that the technology is being used in a manner that is inconsistent with the statements and/or disclosures made by Toluna to respondents or in violation of applicable Laws and Codes, Toluna will take immediate action to prohibit such unethical conduct and to ensure the proper administration of the technology.
For US Members only: Many browsers including Internet Explorer, Firefox, and Google Chrome contain a "do not track" optional setting. In general, when a "do not track" setting is active, the user's browser notifies websites that the user does not want the user's personally identifiable information about an individual consumer's online activities tracked over time and across different Web sites or online services. Websites are not required to honor a do not track request and as required by amendments to the California Shine the Light law, we are informing you that we do not honor such requests.
By the use of the SoCalGas Insiders Community you consent to the above cookies to being put in place. How to control cookies
You can control and/or delete cookies as you wish or delete cookies installed by SoCalGas Insiders - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. To do so you should modify your browser settings click on the help section of your Internet browser and follow the instructions. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Here is some more detailed help and options on how to refuse or control cookies:
Google Analytics Opt Out Browser Add on:
You may install an add-on for your browser that can be downloaded from here:
It is available for IE8-11, Chrome, FIrefox, Safari and Opera browsers.
Customization of cookies usage in your browser settings
In Settings / Preferences / Privacy choose "Use custom settings for history" and set "Accept third-party cookies" to "Never".
See detailed steps with screenshots here: https://support.mozilla.org/en-US/kb/disable-third-party-cookies
In Settings expand "Advanced Settings", click "Content settings..." and tick "Block third-party cookies and site data" checkbox.
In Tools / Internet Options / Privacy click "Advanced", select "Override automatic cookie handling" and select "Block" choice under "Third Party Cookies".
Preferences / Privacy - near "Block cookies and other website data" tick "From third parties and advertisers".
Normally this is a default setting.